Skip to content
Family Owned and Operated since 2009!
Family Owned and Operated since 2009!

Terms & Conditions

Shipping & Delivery
Items that are available will be shipped within a 24 hour period. If an item is not in-stock due to inventory outages or inventory errors, you will be notified by email or phone. Of course, any authorization for any undelivered item will be reversed as soon as possible. Shipping will be fulfilled by size, weight, distance and cost and carriers will be selected by these methods. Most shipments will occur either by UPS Ground, FedEx Ground or United States Postal Service. Shipping costs will be calculated on the value of the order, unless a free shipping offer is available.
Privacy & Security
Your privacy and information is secure. We do not sell or share your information without no one other than the issuing credit card company or payment service to facilitate your transaction. All computer hardware and software has been properly reviewed and precautions taken to prevent any such issues.
Returns & Replacements
Returns of unopened, unused items within 30 days of purchase will be accepted for inspection after receiving an appropriate Return Authorization. Please note that shipping costs will be incurred on returns if free shipping was giving at the time of purchase. Also, return shipping is the responsibility of the customer. Please review the following:
For Toys, Plastic Model Kits, Craft/Art Supplies, Trains, Slot Car Items - items that have been opened or defective. These may be returned within 30 days with a Return Authorization. Once received they will be replaced or refunded with your instruction. In all circumstances, products must be returned in a resalable condition and packaging to be accepted for return. (does not apply to defective items) If a defective return is made and upon inspection it was not defective, we reserve the right to return your item and not accept the return.
Special note for Lego Buyers: directed to Lego collectors: All Lego products shown are in-store, on shelf condition, box condition will vary. Some may have slight marks, theft control tags and/or clear tape on some boxes. This will not affect the Lego toy customer since all products are new, unopened. Therefore, as of 10/20/2013 there is no guarantee of box condition, since these are not to being listed as collectibles. No returns will be allowed due to box conditions
For Radio Controlled Hobbies - (Cars, Trucks, Planes, Helicopters, Boats and Tanks) The return policy does not allow for a return of any product once it leaves the store. In the rare event of a defective item, we may assist you with the manufacturer in having the item repaired or replaced. Your purchase on this website of these items constitutes agreement with this policy. There is absolutely no crash warranties under any circumstances. 
Ordering
You may order on-line, by phone at (540-382-2871) or by mail.  You must be 18 years or older to place an order.  
Generally, we'll charge your card for an item when we ship the item to you or confirm its availability in store. However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When you pre-order with a debit card, we'll debit your card when you place the pre-order.
Payment, Pricing & Promotions
Our prices generally follow our in-store pricing, however from time to time, there may be in-store promotions or markdowns not reflected in the store. All prices are subject to change and we reserve the right to change, correct or cancel an order if the item is grossly misquoted.
You may pay via PayPal, Visa, MasterCard, Discover, American Express cards processed by PayPal Pro.
Viewing Orders
You may view your orders online by logging into the shopping cart.
Updating Account Information
You may modify and update your account information online, by phone or via US Mail.